Security is a top priority for us at Ness. First, you will need to create and input a password in order to access your card information. Please note that your password must include:
- At least 1 uppercase
- at least 1 lowercase
- At least 8 characters
- At least one special character, limited to: !&^%$#@()/
Once you set a password, you’ll be able to enable biometrics (Face ID and Touch ID). Once enabled, you can use these services to log in to the Ness app.
We also take security and privacy seriously when you reach out to Ness Support. Before discussing sensitive account information, you will need to answer a few security questions so we can verify your identity.