I’ve lost my card, what do I do? Louisa December 30, 2022 20:32 We’re so sorry to hear that! Please reach out to us at (888) 842-6061 immediately, and we will take care of it. Related articles How much am I required to pay on my Ness Card? Why is my transaction amount in the app different from what I paid? I need to change my password. Which merchants earn me points? What is the Jones Road Beauty benefit?